Service first
Value chain service era,Re-tree industry benchmark
“Lifelong service commitment”Service efficiency,Service speed,Maintenance cost,Quality standards establish a closed matrix covering the entire life cycle of equipment,Consolidate the service behaviors from the purchase of the customer to the purchase of the equipment and after the operation of the equipment into a customer-oriented value chain.Create a new era of value chain services,Re-tree industry benchmark.
Information service
Industry’s first ECC Enterprise Control Center,Real-time monitoring of equipment conditions and remote troubleshooting.Global customer first portal GCP system realizes remote monitoring of equipment operation detection, fuel consumption, geographical location and running track.CSM customer service system realizes global networking of service information and real-time tracking online service.More than 100 service engineers, industry-leading service experts, and more than 10,000 headquarters R&D elites have achieved an efficient service model of one-two-three-line collaboration and harmony between heaven and earth.
